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Based on members’ feedback, we’re making changes to our systems that’ll let you choose how we send you information about your account(s), whether by email, text and post. This is purely for messages that relate to your account(s), such as statements. Don’t worry; we are not going to use your contact preferences for marketing messages such as details of our other products, unless you have specifically opted-in to receive marketing information. These changes will take some time to implement, but we will update you when we are ready to start sending you account information in the way you want to receive them.

Click here to check or update your account contact details and your preferences




Family Building Society
Ebbisham House
30 Church Street
Surrey KT17 4NL
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