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How do I register a Court of Protection Order and what ID documentation is required?

You will need to complete a Deputy Details Form and return it to us with an original copy of the Court of Protection Order and identification for each Deputy.

If you are a new member we will check your identity by making searches about you at a credit reference agency that will supply us with information. If we are unable to verify your identity by this method we will advise you of the additional documentation required to complete the account opening process.

If you already have a National Counties Building Society or Family Building Society savings or mortgage account, your signature matches our records and your name & address haven’t changed, you will not need to provide further evidence of your identity.

If you are a new customer or an existing customer opening a new account(s), the Deputy will also need to complete the relevant account application.

Family Building Society
Ebbisham House
30 Church Street
Surrey KT17 4NL
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