More in this section

How do I set up for Third Party access and what ID documentation is required?

In order to set up your Third Party Mandate you will need to complete the Third Party Mandate Form and return it to us along with identification for the Third Parties and the completed product application form for the product you require.

If you are a new member we will check your identity by making searches about you at a credit reference agency that will supply us with information. If we are unable to verify your identity by this method we will advise you of the additional documentation required to complete the account opening process.

If you already have a National Counties Building Society or Family Building Society savings or mortgage account, your signature matches our records and your name & address haven’t changed, you will not need to provide further evidence of your identity.

Family Building Society
Ebbisham House
30 Church Street
Surrey KT17 4NL
Follow Us