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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on 8 May until 3am on 9 May. We apologise for any inconvenience this may cause.
- Savings customers. Your 2023/2024 Annual Interest Savings Summary has been despatched and will be with you shortly. Updated 29 April 2024
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Mortgage products - From Friday 3 May we have withdrawn all of our Owner Occupier and Buy to Let Fixed Rate mortgage products from sale for purchase, remortgage and further advance applications. If you are an existing borrower and your mortgage deal is ending and you would like to switch you can continue to have access to these products. Further information can be found here.
Downloadable mortgage forms
A selection of mortgage forms which may be required during the lifetime of your mortgage with us.
The following forms will open as PDF documents in a new browser window.
Please print and complete the relevant forms and return to:
Family Service Team
Family Building Society
Ebbisham House
30 Church Street
Epsom
Surrey KT17 4NL
If you are looking for a form that doesn't appear in this list or have any questions please get in touch:
We have more information on overpayments and capital repayments in our frequently asked questions page.
Do you need our help?
If you have questions about your mortgage or need our help please contact our friendly Family Service Team.