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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on 8 May until 3am on 9 May. We apologise for any inconvenience this may cause.
- Savings customers. Your 2023/2024 Annual Interest Savings Summary has been despatched and will be with you shortly. Updated 29 April 2024
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Mortgage products - From Friday 3 May we have withdrawn all of our Owner Occupier and Buy to Let Fixed Rate mortgage products from sale for purchase, remortgage and further advance applications. If you are an existing borrower and your mortgage deal is ending and you would like to switch you can continue to have access to these products. Further information can be found here.
Register for our Online Service
If you already have an account with the Society or have previously held one please select Existing Customer.
If you are new to the Society and would like to open an account please select New Customer.
Here you can view, compare and apply for our range of savings products.
We recommend that you use a personal computer or laptop to access our Online Service.
Existing customer New customer
Already / previously registered with our Online Service? You can log in here.
Once registered, what information can I view on my account?
Savings
- View your savings accounts securely online
- Apply for new savings accounts online
- Check balances and latest transactions
- Make withdrawals to your pre-nominated bank account
- Transfer money between your Family Building Society accounts
You can also…
- Pay into your account using your pre-registered debit card
- Send and receive secure messages
- Check your current interest rates
Mortgages
- Check your mortgage balance and latest transactions
- Send and receive secure messages
We'll send you a mortgage statement in January each year, showing your transactions in the previous calendar year and the total of interest charged.
Helpful information
Our handy guide provides useful information on how to operate your account online. Common questions and answers about our Online Service can be found here.
Please note if you are acting as a Power of Attorney then you will unable to open an account online. For further information please read our Online Service terms and conditions below.
We recommend that you use a personal computer or laptop to access our Online Service.