Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

Our Annual General Meeting (AGM) 2025

Cast your vote by 5pm on 25 April 2025. We'll donate 25p to the Royal Marsden Cancer Charity for each vote we receive online.     

Find out more 

Retirement income, first savings account, family holiday

Reach your money goals with people who really care

From homes to holidays Family Building Society are here to help with savings and mortgages to suit you.

Compare all savings ratesOwner occupier mortgagesSavings calculatorAffordability calculator

Could you be earning more on your savings?

If your account allows, you may get a higher rate by moving your money to one of our other saving accounts.

View our full range of savings products today. Compare all savings rates

It's on its way... our new Online Service

We’re pleased to announce we’ll be making some changes to our Online Service to make it simpler and easier for you to use.  

A modern design, improved navigation and many added benefits.   

Discover more

Our Online Service

Accessing your accounts online

Our Online Service is quick, convenient and secure. Log in to your account or register for our service today.

Online Service

Mortgages and Savings for early and later life

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The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
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Savings

Compare our savings accounts

Just want to make your money go further? Our savings accounts include easy access, bonds, ISAs.

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Mortgages

Compare our mortgages

Thinking of buying your first home, a new home, something to let or to release cash from your home? Let us help.

Trusted, reliable, knows what you like ...that's Family Building Society

We're an award-winning building society that does things differently, with over 125 years supporting savers and over 69,000 account holders. No matter what you're saving for we're here to help and have a chat if you like, with minimum jargon.




More about who we are View our awards

Stay savvy with our money tips & guides

The best ways to use your money are never certain and always changing - our tips can help you find what works.

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The best way to run the Bank of Mum and Dad.

Read more
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Borrowing into your retirement - there are still plenty of options.

Read more
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Where to start if it's your first time getting a mortgage.

Read more
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Managing your finances and budgeting - planning for your future.

Read more
See all tips and guides

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.

See full contact details

 

Secure messaging
As the security of your data is of paramount importance to us, the Family Building Society has chosen to provide customers with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging Portal offers a safe and straightforward way for us to discuss account specific information with you, securely send you electronic files, or securely receive electronic files from you. Find out more information about Secure messaging here.