Notices

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

Work in the community

We’re proud and committed to supporting our local community, various local charities and the environment..

This year, we’ve chosen to focus our work with one charity, our local Citizens Advice organisation in Epsom and Ewell. Citizens Advice provides a wide range of support and information to people who live, work or study in the area on issues as diverse as housing, benefits, employment, money and credit and family issues. The charity employs a very few staff but the majority of their work is done by volunteers. Apart from making a financial donation to them to allow them to fund more activities and support, we hope that our staff volunteers will be able to provide some more practical help to the charity over the course of the year.
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Volunteering and supporting the local community

In 2019, the Society gave every member of staff a ‘volunteer day’, so that they could personally get involved and make a difference to our charities. Our staff took on a wide variety of challenges from digging and planting allotments, to painting walls and ceilings, to packaging up Christmas gifts, and a few even got to play at being Santa, by delivering the gifts door to door. We've gladly carried this on after a brief pause during Covid, our staff report they find these days fulfilling and inspiring. 


Environment

Each year, we give all our members the opportunity to share their experience and feedback with us via our Members' questionnaire. For the past seven years we've been partnering with eForests and plant a tree for every 10 questionnaires completed online to help our ambition of reducing our carbon footprint.

To date we have planted over 3,000 trees around the UK in community woodlands, nature reserves, community farms and urban areas.

To find out more about the work that eForests do, visit eforests.co.uk

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Members' newsletter

Read about the latest news and updates from the Society.

Spring Newsletter

Award-winning

We are proud to have won a range of awards and achievements recognised by the industry.

Our awards