Notices
  • Savings customers - interest rates on many of our variable rate savings products decreased on 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

People enjoying their retirement income, first savings account and family holidays.

Reach your money goals with people who really care

From homes to holidays Family Building Society are here to help with savings and mortgages to suit you.

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Download our latest Members' newsletter

Find out what we've been up to this year in our latest Newsletter
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Our new Online Service is here

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.

Discover more

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Mortgages for later life

Did you know we offer mortgages to those in or approaching retirement?
Unlike high street lenders we don't judge people by their age. We actively look for ways to help when other mortgage lenders cannot.

Lending into retirement 

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Accessing your accounts online

Our Online Service is quick, convenient and secure. Log in to your account or register for our service today.

Online Service

Mortgages and Savings for early and later life

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The mortgage will be secured on your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

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Savings

Just want to make your money go further? Our savings accounts include easy access, bonds, ISAs.

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Mortgages

Thinking of buying your first home, a new home, something to let or to release cash from your home? Let us help.

Trusted, reliable, knows what you like ...that's Family Building Society

We're an award-winning building society that does things differently, with over 125 years supporting savers and over 69,000 account holders. No matter what you're saving for we're here to help and have a chat if you like, with minimum jargon.


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More about who we are View our awards

Stay savvy with our money tips & guides

The best ways to use your money are never certain and always changing - our tips can help you find what works.

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The best way to run the Bank of Mum and Dad.

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Borrowing into your retirement - there are still plenty of options.

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Where to start if it's your first time getting a mortgage.

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Managing your finances and budgeting - planning for your future.

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.

 

Secure messaging
As the security of your data is of paramount importance to us, the Family Building Society has chosen to provide customers with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging Portal offers a safe and straightforward way for us to discuss account specific information with you, securely send you electronic files, or securely receive electronic files from you. Find out more information about Secure messaging here.

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