- View our Christmas opening hours here. For information on bank transfer processing times over the Christmas period please click here.
Careers
Interested in working for Family Building Society? Here you will find our latest job vacancies.Family Building Society is a forward-thinking financial services organisation that isn’t afraid to challenge the market. We have big plans for the future and are always looking for talented individuals who can make a real contribution and help us grow.
There are around 180 of us at our headquarters in Epsom, Surrey and we’re always looking for enthusiastic professionals to join departments such as Human Resources, Marketing, IT, Finance, Loans Underwriting, Customer Service, New Business and more.
Family Building Society needs individuals who live and breathe our values:
- We are one Family
- We are always learning
- We do the right thing
- We respect each other
We are passionate about our people, so we’ll do all we can to provide a wide range of benefits and help develop your professional skills and qualifications so you can do your best. We also offer hybrid working to give you the flexibility to work from home if want to.
Find out about who we are, what makes us different, the work we do for local charities and much more here.
Current vacancies
Customer Service Representative
To apply to any of our vacancies or to send us your CV please click here.
We are an equal opportunities employer. You can view our diversity policy here.
The Application Process
If you apply for a role with us, you can expect to go through the following stages:
- Application
You can apply for any of our roles by submitting our candidate details form and attaching your CV.
- Review
We will review your application and will let you know if you have been successful in securing an interview.
- Interviews & Testing
The next stages of the process can vary depending on the role. Typically, we may schedule an initial telephone call to help us get to know you better and to give you more information about the role you are applying for.
If successful, you will be invited for an interview. The process may involve a 1st and 2nd interview to allow you to meet the right members of staff. We may also ask you to complete online testing prior to the interview.
- Outcome
We will let you know the outcome as soon as possible. We aim to have responded to you within a week of your interview.
Should you not be successful we will keep your details on file for six months in accordance with GDPR regulations.
Successful Candidates
If you have accepted a role with us, please click here to complete our new joiner forms.
Discover who we are
Find out about who we are, what makes us different, the work we do for local charities and much more.