Notices
  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

FSCS protection

Your savings are in safe hands.

FSCS  Protected Logo
Your eligible deposits held by a UK establishment of Family Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. 

This limit is applied to the total of any deposits you have with the following: Family Building Society and National Counties Building Society. Any total deposits you hold
above the limit between these brands are unlikely to be covered. 


Please click here for further information or visit www.fscs.org.uk


Do you need our help?

If you have questions or need our help please contact our friendly Family Service Team.

Corporate and financial information

Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.