Notices
  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

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Complete our form and we will aim to call you back at your convenience, Monday to Friday between 9am and 5:30pm. 

 

Our callback facility is available during our opening hours.

Our office hours are:

Monday to Friday: 9am until 5.30pm excluding Bank Holidays
Saturday: Closed

If we’re really busy, there may be times when we can’t call you back at the time you've selected. We aim to return all calls within 48 hours.

 

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