Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 7am to 9am on Thursday 20 November. We apologise for any inconvenience this may cause.

  • Mortgage products - On Wednesday 5 November 2025, we've made changes to our mortgage product range. This includes decreases across most of our Fixed Rate products for Owner Occupier and Buy to Let products.

    In addition we have withdrawn our 60% LTV Buy to Let product range, with only our 75% LTV Buy to Let products remaining on sale.

    We've also launched new Buy to Let products available only for existing borrowers and further advance purposes without Product Fees.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Useful links

Useful website links to some well known and trusted financial, government, legal and educational organisations.

Here you will find a list of useful links and websites for help and advice about mortgages, housing, savings and other financial information:

Citizens Advice 

Money Helper 

National Debtline 
British Insurance Brokers’ Association 

Unbiased

Vouched For 
Transunion 

Equifax 

Experian

Credit Karma / Noddle

Clearscore
The Good Schools Guide

National Union of Students 

Student Loans Company 
Financial Ombudsman Service

Moneyfacts
Department for Communities and Local Government 

Financial Conduct Authority

UK Government 

Welsh Government 

HM Revenue & Customs 

Housing Ombudsman Service 

Jobcentre Plus 

Ofcom 

National Health Service 

Parliament 

Right to Buy 
The Law Society of Scotland

Northern Ireland Law Society

Solicitors Regulation Authority 
National Employment Savings Trust

Money and Pensions Service

Association of Residential Letting Agents

Deposit Protection Scheme

Help to Buy

The Letting Protection Service Scotland

National Association of Estate Agents

Safeagent

New-homes

Ombudsman Services

On The Market

The Property Ombudsman

Property Redress Scheme

Rightmove

Royal Institution of Chartered Surveyors

Self Build Portal

Shelter

UK Association of Letting Agents

British Association of Removers 

Energy Saving Trust

Money Supermarket

Self Storage Association 

UK Crime Statistics 

Essentials of Safe Independent Living (For Seniors)

GoCompare

Frequently asked questions

If you have a question about savings or mortgages it may be solved in our frequently asked questions.

See all FAQs