Notices
  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

Our awards

We're committed to our ethos and proud to have won a range of awards recognised by the industry.

Awards won by Family Building Society in 2023/2024 Awards won by Family Building Society in 2023/2024 - 2


We're proud that some of the UK’s leading mortgage and savings publications and websites have recognised our efforts since we launched in 2014. 

Take a look at some of the awards and achievements we have recently won below.

  • What Mortgage Awards 2024
    Best Remortgage Lender
  • What Mortgage Awards 2024
    Best Guarantor/Family Support Mortgage Lender
  • Financial Report Awards 2024
    Best Later Life Lender (Winner)
  • What Mortgage Awards 2023
    Best Guarantor / Family Support Mortgage Lender (Winner)
  • Your Mortgage Awards 2022 - 2023
    Best Later Life Mortgage Lender (Winner)
  • FT Adviser Service Awards 2023 
    Mortgages - (4 Star Winner)

We have also been shortlisted as finalists for a number of other awards.

  • Moneyfacts Awards 2024
    Best Service from a Mortgage Provider (Commended)
  • L&G Mortgage Club Awards 2024
    Best Lender for Later Life Lending (shortlisted)
  • Personal Finance Awards 2023 - 2024
    Best First Time Buyer Mortgage Provider (Highly Commended)
    Best Building Society Customer Service (Highly Commended)
  • Moneyfacts Awards 2023
  • Best Service from a Mortgage Provider (Finalists)
    Mortgage Intermediaries Choice (Finalists)
  • Credit Awards 2023
    Mortgage Lender of the Year (Finalists)
  • MoneyAge Awards 2023
    Building Society of the Year (Shortlisted)
  • Mortgage Strategy Awards 2023
    Best Mortgage Lender (Shortlisted)

Here's a list of the awards we've won in previous years.

Award wins

What Mortgage Awards
Best Guarantor / Family Support Mortgage Lender

Your Mortgage Awards
Best Later Life Mortgage Lender

FT Adviser Service Awards
Mortgages - (4 Star Winner)

Shortlisted/Finalists

Personal Finance Awards 2023 - 2024
Best First Time Buyer Mortgage Provider (Highly Commended)
Best Building Society Customer Service (Highly Commended)

Financial Report Awards
Best Building Society/Mutual (Finalists)
Best Later Life Lender (Finalists)

Moneyfacts Awards
Best Service from a Mortgage Provider (Finalists)
Mortgage Intermediaries Choice (Finalists)

Credit Awards
Mortgage Lender of the Year (Finalists)

MoneyAge Awards
Building Society of the Year (Shortlisted)

Mortgage Strategy Awards
Best Mortgage Lender (Shortlisted)

 

FT Adviser Service Awards 
Mortgages - (4 Star Winner)

What Mortgage Awards 
Best Guarantor / Family Support Mortgage Lender (Winner)

You Mortgage Awards
Best Later Life Mortgage Lender 

What Mortgage Awards
Best Guarantor / Assisted Mortgage Lender (Winner)
Best Offset Mortgage Lender (Highly Commended)

Moneyfacts Awards
Best No Notice Account Provider (Winner)
Best Building Society Savings Provider (Highly Commended)

Personal Finance Awards
Best First Time Buyer Mortgage Provider (Winner)

Saving Champion Awards
Best Junior Cash ISA Provider (Finalists) 

 

What Mortgage Awards
Best Guarantor/Assisted Mortgage Lender (Winner)
Best Offset Mortgage Lender (Highly Commended)

Moneyfacts Awards
Best No Notice Account Provider (Winner)
Best Building Society Savings Provider (Highly Commended)

Personal Finance Awards
Best First Time Buyer Mortgage Provider (Winner)
Best Junior ISA (Highly Commended)

Moneyfacts Awards
Best Building Society Savings Provider (Highly Commended)
Best No Notice Account Provider (Highly Commended)
Mortgage Intermediaries Choice (Commended)

Moneywise Mortgage Awards
Best Lender for Older Borrowers
What Mortgage Awards
Best Guarantor/Assisted Mortgage Lender

Mortgage Finance Gazette Awards
Mortgage Product Innovation - Medium to Large Lenders

Moneywise Mortgage Awards
Best Lender for First Time Buyers - with family support
Best Lender for Older Borrowers

Moneyfacts Awards
Best Building Society Savings Provider (Highly Commended)

Legal & General Mortgage Club Awards
Best Smaller Lender (Finalist)
Best Lender for Later Life Lending (Finalist)
What Mortgage Awards
Best Guarantor/Assisted Mortgage Lender
Best Offset Mortgage Lender (Highly Commended)
Best Lender Website (Highly Commended)

Moneyfacts Awards
Best Building Society Savings Provider (Commended)

Moneywise Mortgage Awards
Best Lender for First Time Buyers - with family support (Highly Commended)

Mortgage Finance Gazette Awards
Mortgage Product Innovation - Medium to Large Lenders
What Mortgage Awards
Best Guarantor/Assisted Mortgage Lender
Moneywise Mortgage Awards
Innovator of the year (Highly Commended)

Money Marketing Financial Services Awards
Rebrand of the year - "Home truths" campaign

Moneyfacts Awards
Innovation in personal finance for our family centric approach (Commended)

Members' newsletter

Read about the latest news and updates from the Society.

Corporate and financial information

Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.