Notices

Coming soon... our new and improved Online Service

We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.
Our new Online Service will have a modern design, improved navigation and many added benefits.
Find out more about the changes
Open a Windfall Bond account with us!

From 1 March, our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).
With exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
Click here to find out more and apply.
Notice updated: 3 March 2025
IMPORTANT: The last day of the 2024 / 2025 tax year is Saturday 5 April.
Our online and postal ISA applications for this tax year will close from 5pm on Friday 28 March until the morning of Monday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.
Important changes to our mortgage products - Find out more.

Mortgage products - On Monday 24 March, we made changes to our mortgage product range. These include an increase to our Joint Borrower Sole Proprietor (JBSP) maximum loan size for Owner Occupier Repayment mortgages to £1,000,000, new Owner Occupier Interest-Only mortgages to 80% LTV, and the introduction of our House in Multiple Occupation (HMO) mortgages to general sale.
Our new 1 Year Fixed Rate Bond (54) paying 4.60% AER on balances of £10,000+ is now on sale. Exclusively online only. Find out more here

Mortgage Charter request form

If you'd like to request to temporarily change your mortgage product using one of the options set out by the Mortgage Charter, you'll need to complete the following form.

Mortgage Charter request form

* Indicates required information

Number of account holders

Account holder 1 - First name*

Account holder 1 - Last name*

Account holder 2 - First name*

Account holder 2 - Last name*

Account holder 3 - First name*

Account holder 3 - Last name*

Account holder 4 - First name*

Account holder 4 - Last name*

Mortgage account number*

Note: This must be an owner occupier mortgage.

Postcode of the property you have a mortgage on with us*

Contact phone number*

Email address*

Which of these options would you like to select?*

For how long would you like this option for?*

Confirmation

Please Select

I/We understand that my contractual monthly payment will increase after the Interest-Only period ends*

Please Select

I/We understand that my new contractual monthly payments will continue for the period I have chosen to extend the term by. Alternatively, if I/We choose to revert to the original date the mortgage term was due to end, this will result in increased monthly payments.*

Please Select

I/We understand that I must not cancel the direct debit authority for my monthly mortgage payment.*

Please Select

I/We confirm that I am currently not in arrears on my mortgage.*

We use and retain details about you to respond to your enquiries, for research or analysis, and to check for mortgage eligibility. To find out more, you can read our privacy policy.