Notices
  • Please note that our Online Saver (7) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
  • With more prizes available in the Monthly Free Prize Draws - effective from 1 October 2024. Find out more here

    New Windfall Bond account holders: Newly opened accounts need to be fully funded and nominated bank details registered before the end of August in order to be eligible for entry into the October Prize Draw.

    Existing Windfall Bond account holders: Current Windfall Bond account(s) will automatically be entered into the October Prize Draw; until then the prize draws will continue as normal.

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 September 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 September 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 05/08)

  • From Thursday 22 August, we reduced our rates on all our fixed rate mortgage products.

    From 19 September 2024, we'll also be reducing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates. We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them. Find out full details here.

Thank you for your request

A member of our team will be in touch with you shortly. If you have any other queries in the meantime, please call us on 03330 140146.

Our phone lines are open Monday – Friday 9am – 5:30pm excluding Bank Holidays; Saturdays: closed. We may record any phone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.