Notices

Savings customers - the interest rates on many of our variable rate savings products have decreased from 6 January 2025. Find out more

We have emailed or written to you to let you know of how these decreases affect you. In the meantime, you can see all of these changes here.
Mortgage customers - our Managed Mortgage Rate (MMR) will decrease by 0.25% from 20 January 2025. Find out more:

From 20 January 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.
We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them.

Overseas mortgage customers UK correspondence address form

Complete this form to confirm or update your UK correspondence address

Following the UK’s departure of the EU, we need you to confirm a UK correspondence address by completing and returning the form below.

Please fully complete and sign the form and then either:

Post it to FAMILY BUILDING SOCIETY, EBBISHAM HOUSE, 30 CHURCH STREET, EPSOM, KT17 4NL, ENGLAND
Upload it via our secure upload.
Email a scanned copy to mortgage.service@familybsoc.co.uk