Overseas Mortgage Customers UK Correspondence Form

Notices

Important changes to our mortgage products for new and existing customers (23/03/26) - Find out more.

Due to significant increases in the cost of funding fixed rate mortgages, we're temporarily withdrawing all of our fixed rate products from sale. The product withdrawals apply for both new and existing customers, and are no longer available for purchase, remortgage, further advance or product switch applications. This takes effect immediately from today, 23 March 2026. Our range of discounted variable rate mortgage products remains unchanged.
Annual General Meeting 2026. Find out more:

We're pleased to let you know that voting for the AGM is now open. If you've opted for a postal pack you should receive this by 1 April.
IMPORTANT: The last day of the 2025 / 2026 tax year is Sunday 5 April.
Our online and postal ISA applications for this tax year will close from 5pm on Friday 27 March until the morning of Tuesday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.
Savings customers - we have increased the interest rates on selected Fixed Rate Bonds and Fixed Rate ISAs. Find out more

The interest rates on our 1 and 2 Year Fixed Rate Bond and Fixed Rate ISA products have increased from 11 March 2026.

Following the UK’s departure of the EU, we need you to confirm a UK correspondence address by completing and returning the form below.

Please fully complete and sign the form and then either:

Post it to FAMILY BUILDING SOCIETY, EBBISHAM HOUSE, 30 CHURCH STREET, EPSOM, KT17 4NL, ENGLAND
Upload it via our secure upload.
Email a scanned copy to mortgage.service@familybsoc.co.uk

Overseas mortgage customers UK correspondence address form