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Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.
Mortgage deal ending and want to switch?
If your current mortgage deal with us is coming to an end we offer a wide range of mortgage products available to meet your needs.What products can I choose?
We have a number of mortgage products available.
See our current range of mortgage products
Once you have selected a mortgage product, you will see at the top of the chosen page a summary of our current range of products available for product switch.
How do I change to another product?
Here's what will happen as your mortgage product comes to an end:
- Step 1: We’ll write to you about three months before your current mortgage product ends and give you details of new products available to you.
- Step 2: Simply select the product you are interested in and follow the instructions in the letter.
- Step 3: We’ll then send you a personalised illustration and an acceptance form to sign and return to us (it’s as simple as ticking a box and sending a form back to us).
- Step 4: Once the acceptance form has been returned to us, we can set up the new arrangement as soon as your existing arrangement finishes.
If you haven't received a letter from us about your mortgage coming to an end but you know which product you would like to switch to, just give us a call on 03330 140146 and we'll send you a personalised illustration and an acceptance form.
Online product offer request
Alternatively, you can complete our online mortgage product offer form which is available for our current range of mortgage products.
Simply complete the form, selecting the product you are interested in and our Family Service Team will send you a mortgage offer and other documentation including a mortgage switch form, for you to complete and return to us.
Owner Occupier product offer form Buy to Let product offer form
Any questions?
If you have any questions and are unsure what mortgage product would be suitable for you you can arrange an appointment or speak to a customer representative. You can get in touch the following ways:
Our mortgage products available for product switch
Owner Occupier
We offer a wide range of Owner Occupier mortgage products available for product switch for existing borrowers.
Individual Buy to Let
See our range of individual Buy to Let mortgage products available for product switch for existing borrowers.
Limited Company Buy to Let
We offer a range of Limited Company Buy to Let mortgage products available for product switch for existing borrowers.
Family assisted mortgages
We have a number of family assisted mortgage products available for product switch for existing borrowers.
Expat Owner Occupier
We offer a range of expat Owner Occupier mortgage products available for product switch for existing borrowers.
Expat Buy to Let
We offer a range of expat Buy to Let mortgage products available for product switch for existing borrowers.
Retirement Interest-Only mortgage
We have a range of Retirement Interest-Only mortgage products available for product switch for existing borrowers.