Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm Friday 24 to 3am Saturday 25 October, and also between 9am to 10am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

Thank you for notifying us of a death.

We'll now put a note on their account(s) and stop any marketing material being sent out. This may take a few days to take effect so it’s possible that some marketing material may still be sent.

Please remember to send us a death certificate, or a certified copy, as soon as you are able to. For safeguarding purposes, we require the death certificate before any confidential information on the account can be provided, or any changes to the account can be made.