Notices

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

Intermediaries

Find details of our dedicated intermediary website.

If you are an Intermediary or Broker please visit our Intermediary website.

Here you will find information on our lending criteria, our products, online calculators, news and products updates and more.

If you wish to contact our mortgage desk for enquiries:

Email: mortgage.desk@familybsoc.co.uk

Telephone: 01372 744155

Fax: 01372 745607

Opening hours: 
Monday - Friday: 9am - 5.30pm. 
Saturday: Closed

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes.

Intermediary website

Find information on our lending criteria, use our calculators, find forms and apply online.

Intermediaries