Notices
  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 08/11)

  • Online Service update. Due to planned essential maintenance, our Online Service will not be available between the hours of 8:00 am until 6:00 pm on the 15 December. We apologise for any inconvenience this may cause.

Service Desk Manager

We currently have an exciting opportunity for an experienced Service Desk Manager to join our IT team.

Reporting to the Director of IT, you will manage and develop the Family Building Society Service Desk team and own responsibility for all internal IT services, systems processes and applications.  


Salary and Benefits


The salary offered will be dependent on skills, qualifications and experience.

The Society is located in a pleasant location, 10 minutes from Epsom Town Centre and train station. It has an active Sports & Social Club and a range of benefits such as: competitive pension scheme, private medical insurance, professional study support, a bonus scheme (dependent on business performance) are available after a qualifying period.

Click here to view the job description and person specification

Click here to complete the candidate details form