Notices

  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

Service Desk Manager

We currently have an exciting opportunity for an experienced Service Desk Manager to join our IT team.

Reporting to the Director of IT, you will manage and develop the Family Building Society Service Desk team and own responsibility for all internal IT services, systems processes and applications.  


Salary and Benefits

The salary offered will be dependent on skills, qualifications and experience.

The Society is located in a pleasant location, 10 minutes from Epsom Town Centre and train station. It has an active Sports & Social Club and a range of benefits such as: competitive pension scheme, private medical insurance, professional study support, a bonus scheme (dependent on business performance) are available after a qualifying period.

Click here to view the job description and person specification

Click here to complete the candidate details form