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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on 8 May until 3am on 9 May. We apologise for any inconvenience this may cause.
- Savings customers. Your 2023/2024 Annual Interest Savings Summary has been despatched and will be with you shortly. Updated 29 April 2024
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Mortgage products - From Friday 3 May we have withdrawn all of our Owner Occupier and Buy to Let Fixed Rate mortgage products from sale for purchase, remortgage and further advance applications. If you are an existing borrower and your mortgage deal is ending and you would like to switch you can continue to have access to these products. Further information can be found here.
Charitable assignment
Find out about the charitable assignment process for dealing with any potential windfall conversion benefits.
At the Family Building Society we aim to attract and develop long-term relationships with customers through the competitiveness of our products and the personal nature of our service. We are a mutual organisation, which means that we don’t have external shareholders to pay dividends to. Instead, we return the benefits of our ongoing operations exclusively to you, our members.
We are committed to remaining an independent, mutual building society and we have no plans to change this. We hope that all new members believe that our mutual status is also in their best long term interests.
However, in the past, there had been a small number of people (sometimes referred to as ‘carpetbaggers’) who opened savings accounts with building societies just in case they were sold or converted to a bank or other company in the future. If this were to happen, members might have become entitled to a payment from the excess reserves of the building society. These payments are also called ‘windfall conversion benefits’.
Corporate and financial information
Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.