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Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.
- Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.
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Online Service update. Due to planned essential maintenance our Online Service will be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.
Charitable assignment
Find out about the charitable assignment process for dealing with any potential windfall conversion benefits.
At the Family Building Society we aim to attract and develop long-term relationships with customers through the competitiveness of our products and the personal nature of our service. We are a mutual organisation, which means that we don’t have external shareholders to pay dividends to. Instead, we return the benefits of our ongoing operations exclusively to you, our members.
We are committed to remaining an independent, mutual building society and we have no plans to change this. We hope that all new members believe that our mutual status is also in their best long term interests.
However, in the past, there had been a small number of people (sometimes referred to as ‘carpetbaggers’) who opened savings accounts with building societies just in case they were sold or converted to a bank or other company in the future. If this were to happen, members might have become entitled to a payment from the excess reserves of the building society. These payments are also called ‘windfall conversion benefits’.
Corporate and financial information
Find out about who we are and the rules by which we operate, latest financial information, AGM results and more.