Notices

Savings customers - the interest rates on many of our variable rate savings products will be decreasing from 6 January 2025. Find out more

We will be emailing or writing to you shortly to let you know of how these decreases affect you. In the meantime, you can see all of these changes here.
Mortgage customers - our Managed Mortgage Rate (MMR) will decrease by 0.25% from 20 January 2025. Find out more:

From 20 January 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.
We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them.
View our Christmas opening hours here. For information on bank transfer processing times over the Christmas period please click here.
Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.75% on 7 November 2024. Find out more

Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.
(Notice updated 08/11)

Bereavement detailed notification of death

Please complete this form to provide information on the deceased and their Personal Representative or next of kin.

* Indicates required information

Details of the deceased

Title*

First name*

Surname*

Search for address of deceased*

Date of birth*

Date of death*

Is there a Will? *

Yes

Not sure

Any account numbers (if known)

Details of the Personal Representative This could be the executor, administrator or legal representative dealing with the estate. If the Personal Representative is unknown, please provide details for the next of kin. If there is more than one Personal Representative, please include additional details in the additional information box.

Title*

First name*

Surname*

Search for address of personal representative*

Relationship to the deceased

Email address

Phone number*

Any additional information you think may be useful