Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 

Christmas opening hours

We've listed our head office and branch opening hours over the Christmas period for your information

Head office and branch Christmas opening hours 


Friday 22 December:

Head office:

Open 9am - 4pm 

 

Branch:

Open 9am – 3:30pm

 
Saturday 23 December: Head office: ClosedBranch: Closed
Sunday 24 December (Christmas Eve):Head office: ClosedBranch: Closed
Monday 25 December:
(Christmas Day):  		Head office: ClosedBranch: Closed
Tuesday 26 December:
(Boxing Day):     		Head office: ClosedBranch: Closed
Wednesday 27 December:

Head office:

Open 9am - 5pm

Branch:

Open 9am - 4.30pm

Thursday 28 December:  

Head office:

Open 9am – 5pm 

Branch:

Open 9am – 4.30pm


Friday 29 December:

Head office:

Open 9am – 4pm

Branch:

Open 9am – 3:30pm

Saturday 30 December:Head office: ClosedBranch: Closed
Sunday 31 December:Head office: ClosedBranch: Closed
Monday 1  January
(Bank Holiday):    		Head office: ClosedBranch: Closed

 

Normal opening hours will resume from Tuesday 2 January 2024.