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Thursday 11 May

We are currently experiencing technical difficulties with our Online Service. We hope to resolve this as soon as possible. In the meantime if you have a query, please don't hesitate to contact us using our details below.


Enquiries regarding our products and services

New account / product enquiries      
Tel: 03330 140141

Tel: 03330 140140

Insurance & Later Life Planning
Tel: 03330 140143

Existing account enquiries

Tel: 03330 140144

Tel: 03330 140146

Request a call back

Opening hours:

Monday - Thursday 8am - 6pm; Friday 8am - 5:30pm; Saturday 9am - 12pm, excluding Bank Holidays. 

We may record any telephone calls we have with you in the interest of staff training, monitoring customer service or for security purposes. 

Epsom Branch

Address: Ashley Square, Epsom, Surrey, KT18 5DD
Telephone: 03330 140144
Opening hours: Monday - Friday 9am - 5pm, Saturday 9am - 12pm, excluding Bank Holidays.
Directions: Ashley Square is at the South Street end of the High Street, adjacent to Marks & Spencer. Parking is available in the Ashley Centre multi-storey car park which is sign posted. To download a map please click this link: Map to our branch.

Head office

Address: Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL
Fax: 01372 745607
Directions: Download a map to our head office

Family Building Society
Ebbisham House
30 Church Street
Surrey KT17 4NL
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