Notices
  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.
  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).

    Plus exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
    Click here to find out more and apply.

  • Mortgage products - On Wednesday 23 March, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Please note that our 1 Year Fixed Rate Bond (57) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.
Open a savings account online

Open a Windfall Bond savings account online

You're applying to open a Windfall Bond savings account.

Important information about Windfall Bond account opening.

Windfall Bonds qualify for their first monthly free prize draw entry in the second calendar month after successful account opening.

For example, a Windfall Bond account opened in March qualifies for the first draw in May. This means that new account applications must have been received by us, all identity and bank details successfully verified, and the £10,000 deposit received into the new Windfall Bond account by the end of the last working day of the month. Our working days are 9am to 5.30pm Monday to Friday, excluding public holidays.

Applications received towards the end of a month may not complete all of these steps in time to be open before the end of the month, particularly if we need to request documents to confirm your identity or bank account. This may result in a delay in qualifying for the monthly free prize draw.

In March, our last working day is Monday 31 March and the cut off time for receipt of correctly detailed faster payments to new accounts is 4pm.


I'm a new customer

It only takes a few minutes to apply for a new savings account and register for our Online Service.

Please have your National Insurance number to hand.

If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.

I'm a new customer - start application 

I'm an existing customer

If you are registered and already have access to our Online Service.

Online Service login


If you are not registered for our Online Service and don't access your accounts online.

I'm an existing customer - apply for a new savings account 

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.