Notices
  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • From 1 March, our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).

    With exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
    Click here to find out more and apply.

    Notice updated: 3 March 2025

  • IMPORTANT: The last day of the 2024 / 2025 tax year is Saturday 5 April.

    Our online and postal ISA applications for this tax year will close from 5pm on Friday 28 March until the morning of Monday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.

  • Mortgage products - From today, Monday 24 March, we’ve made changes to our mortgage product range. These include an increase to our Joint Borrower Sole Proprietor (JBSP) maximum loan size for Owner Occupier Repayment mortgages to £1,000,000, new Owner Occupier Interest-Only mortgages to 80% LTV, and the introduction of our House in Multiple Occupation (HMO) mortgages to general sale.

     

  • Our new 1 Year Fixed Rate Bond (54) paying 4.60% AER on balances of £10,000+ is now on sale. Exclusively online only.  Find out more here

Open a savings account online

Open a Windfall Bond savings account online

You're applying to open a Windfall Bond savings account.

Important information about Windfall Bond account opening.

Windfall Bonds qualify for their first monthly free prize draw entry in the second calendar month after successful account opening.

For example, a Windfall Bond account opened in March qualifies for the first draw in May. This means that new account applications must have been received by us, all identity and bank details successfully verified, and the £10,000 deposit received into the new Windfall Bond account by the end of the last working day of the month. Our working days are 9am to 5.30pm Monday to Friday, excluding public holidays.

Applications received towards the end of a month may not complete all of these steps in time to be open before the end of the month, particularly if we need to request documents to confirm your identity or bank account. This may result in a delay in qualifying for the monthly free prize draw.

In March, our last working day is Monday 31 March and the cut off time for receipt of correctly detailed faster payments to new accounts is 4pm.


I'm a new customer

It only takes a few minutes to apply for a new savings account and register for our Online Service.

Please have your National Insurance number to hand.

If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.

I'm a new customer - start application 

I'm an existing customer

If you are registered and already have access to our Online Service.

Online Service login


If you are not registered for our Online Service and don't access your accounts online.

I'm an existing customer - apply for a new savings account 

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.