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Savings customers - the interest rates on many of our variable rate savings products will be decreasing from 6 January 2025. Find out more
We will be emailing or writing to you shortly to let you know of how these decreases affect you. In the meantime, you can see all of these changes here.
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Mortgage customers - our Managed Mortgage Rate (MMR) will decrease by 0.25% from 20 January 2025. Find out more:
From 20 January 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.
We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them.
- View our Christmas opening hours here. For information on bank transfer processing times over the Christmas period please click here.
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Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.75% on 7 November 2024. Find out more
Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 December 2024. We will be writing to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 December 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.
(Notice updated 08/11)
Moving home - what to remember
Useful tips and key things to think about if you are planning to move, from selling your house to removal firms.
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- Moving home - what to remember
Buying or selling your home is likely to be one of the most stressful things you ever do in life.
When you decide you want to move, you’ll of course have to find a buyer for your own home. Once you’ve exchanged contracts, you can relax a little but there’s still the matter of firming up your moving plans.
Here are some key things to think about....
So fix everything you can, make everything clean, tidy and mess free and use the experience as an excuse to purge your life of all the unnecessary tat you have lying around.
Make sure that every room has a purpose (don’t have your exercise bike in the dining room) and don’t be afraid to add a lick of paint to worn out walls or furniture.
Possibly the most important thing is to make the front of your house as attractive as possible – it’s the first thing buyers will see. So paint the front door, tidy the porch, trim the hedges and fix the fence to get the buyers in a good mood before they step over the threshold.
And, if all else fails, stick some vanilla extract and water on a low heat to at least make your home smell more homely!
The most important are banks, credit and store cards, pension and share providers, insurance companies, loan providers, Council Tax, employers, schools, your broadband provider, and your doctor.
Remember to organise switching off your phone line, internet connection and all your utilities, as well as arranging for them to be connected at the other end. Maybe use this as the perfect time to shop around for best prices using comparison sites such as uswitch or Go Compare.
Use the Royal Mail redirection service to automatically forward your post to your new address. You can do this for up to a year and it's especially important these days as identity theft is on the increase.
Research the firm and request references if you have any concerns as we are talking about both monetary and emotionally valuable items. Most importantly, don’t assume the cheapest is the best. Whilst people see removals as an unskilled job, there’s lots of risk involved. Also remember quotes may not be comparable. Does the quote include VAT? Does it cover insurance of your possessions in transit?
Look at paying for getting everything packed professionally. There is a chance insurance won’t cover items you’ve packed yourself. Packing can also be time-consuming and frustrating. Sometimes it's worth paying someone else to do it.
Don’t take for granted that all your furniture will automatically fit into your new property. For larger shaped items, do check the removal company can dismantle it.
Do consider cancellation insurance particularly if you are in a chain as a last minute problem may necessitate the need to change the date.
Also don’t forget the simple things such as colour-coding your boxes so you know which room they are intended for.
If you decide to move yourself, hire a van from a reputable hire car or van company and always look around the van before collection to check for any scratches or dents. “A man with a van” is another option, but ensure they have a proper address rather than a PO box number and a landline rather than just a mobile phone number.
Declutter one room at a time, including all cupboards, cabinets and drawers – not forgetting the loft and garage.
Decuttering will save you time and money that could be used to buy things you really need for the new house. By disposing of items you no longer need, your removal quote will be less. Think about items that could be reused rather than sending them to landfill. Sites like Freecycle and Gumtree are worth a look.
If you can arrange it, clean the carpets in your new house before you move in as it’s much easier than when your furniture is all in place.
EPCs are valid for ten years. An example EPC is available on gov.uk.
To find an accredited energy assessor in England, Wales and Northern Ireland use the Department for Communities and Local Government website.
A few, such as double glazing, or fitting solar panels, can be expensive; cheaper options involve looking more deeply into where energy loss occurs within your own property.
Here are some ideas that may help you reduce your bills:
- Consider getting a smart meter fitted to measure how much gas and electricity you're using. You'll be able to see how much it's costing you on a handy in-home display.
- Install solar panel electricity systems, (also known as solar photovoltaic’s) to capture the sun’s energy using photovoltaic cells and convert it into electricity. These cells will even generate some electricity on a cloudy day. Take expert advice so you will know how long it will take to get your money back on this long-term investment.
- Switch energy supplier to ensure you always have the best tariff from your supplier. Shop around every now and then for a better deal.
- Upgrade your boiler as an old, inefficient boiler can substantially add to your energy bills.
- Insulate your loft and cavity walls which will keep more of your home’s heat inside.
- Install double glazing, another very efficient way of stopping heat loss.
- Buy a water-saving shower head which will reduce both how much water and how much energy you use.
- Use LED energy bulbs. Many have a rated life of up to 50,000 hours, which is approximately 50 times longer than a typical incandescent and 20-25 times longer than a traditional halogen bulb (although they are of course more expensive).
- Use the timer to control the heating and lower the thermostat whenever necessary.
- Don’t waste energy, so turn off lights, make sure taps aren’t running or dripping, only fill the kettle with as much water as you need and don’t over-charge your electronic devices.
A fact file should also include details of rubbish collection dates, recycling schemes, doctors, dentists and other useful services. And assuming you know yourself, useful information such as where the stopcock is located.
The fact file you provide should eliminate the need for endless phone calls and emails but it’s also worth including your phone number just in case the new residents need to contact you.
Do arrange for permission for the removal van to park outside the property if necessary.
If you’re renting, check the itinerary very carefully and always get your new version countersigned by the agent or landlord. Even the smallest crack in the paintwork can become a big crack during the time you live there and you don’t want to lose your deposit.
Introduce yourself to neighbours as soon as possible after moving in. It’s a friendly gesture and will normally mean they are more helpful about giving you some advice about the area.
Thinking of moving home?
We are expert mortgage lenders. If you're ready to make the next move we have a wide range of Owner Occupier mortgages available.