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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on 8 May until 3am on 9 May. We apologise for any inconvenience this may cause.
- Savings customers. Your 2023/2024 Annual Interest Savings Summary has been despatched and will be with you shortly. Updated 29 April 2024
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Mortgage products - From Friday 3 May we have withdrawn all of our Owner Occupier and Buy to Let Fixed Rate mortgage products from sale for purchase, remortgage and further advance applications. If you are an existing borrower and your mortgage deal is ending and you would like to switch you can continue to have access to these products. Further information can be found here.
The Generation Divide
Understanding how the millennial generation approach important life events and how they set out to find the answers.
We wanted to deepen our understanding of the millennial generation and how they compare to older generations when it comes to important milestones in life, such as starting a new job, getting married, buying a house or losing a loved one, for example.
We wanted to know what questions the different generations had about these milestones, and what they wish they had known, or would still like to know.
We asked the general public to share their experience with us.
The findings of our research can be found in our report: 'The Generational Divide, it's all about context'.
Watch our short videos that show what we discovered
About the different Generation Groups
What's driving Millennials to rent
The Generation Divide
Our report highlights the types of questions Millennials have about life milestones, how they set out trying to find the answers and how they are different from their parents and grandparents.