Notices

  • From 1 March, our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).

    With exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
    Click here to find out more and apply.

    Notice updated: 3 March 2025

  • Mortgage products - As of 5pm on Wednesday 5 March, new customers are no longer be able to apply for our Owner Occupier and Buy to Let Offset mortgage products. However, if you are an existing borrower, you are still able to apply for our Offset products for additional borrowing and product switches.

     

  • Please note that our Online Saver (9) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Our new 1 Year Fixed Rate Bond (53) paying 4.57% AER on balances of £10,000+ is now on sale. Exclusively online only. Find out more here

Directions to our Head Office

If you're attending our Annual General Meeting (AGM) on Wednesday 24 April, here are some directions to our head office.

 

 

 

Head office

Address:

Family Building Society, Ebbisham House, 30 Church Street, Epsom, Surrey KT17 4NL

Fax: 01372 745607

Directions:

Download a map to our head office.

Opening hours:

Monday to Friday: 9am - 5.30pm.

Saturday: Closed

Directions:

By Rail

Epsom Station is connected by both South Western Trains and Southern Trains. Connections from London Waterloo & London Victoria. You can plan your journey using Transport for London or National Rail.

Walking Directions from Epsom Station

From Epsom Station it's a 15-minute walk (0.6 miles).

By Road

Our head office is just a few minutes from Epsom Town Centre on Church Street (B284) and off Junction 9 of the M25. If you're using satellite navigation, please key in postcode KT17 4NL.

Parking

There are some car parking spaces available at our head office. If the car park is full on the day, the closest local car park is an 8-minute walk:

Depot Road Car Park, Depot Road, KT17 4RN (car parking fees apply).

Difficulty with hearing or speech?

We want to make it easy for everyone to use our products and services. If you need extra support, we can help.

Find out more