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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on 8 May until 3am on 9 May. We apologise for any inconvenience this may cause.
- Savings customers. Your 2023/2024 Annual Interest Savings Summary has been despatched and will be with you shortly. Updated 29 April 2024
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Mortgage products - From Friday 3 May we have withdrawn all of our Owner Occupier and Buy to Let Fixed Rate mortgage products from sale for purchase, remortgage and further advance applications. If you are an existing borrower and your mortgage deal is ending and you would like to switch you can continue to have access to these products. Further information can be found here.
Open a savings account online
You're applying to open a savings account.I'm a new customer
It only takes a few minutes to apply for a new savings account and register for our Online Service.
Please have your National Insurance number to hand.
If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.
I'm an existing customer
If you are registered and already have access to our Online Service.
If you are not registered for our Online Service and don't access your accounts online.
Contact our expert UK team
Existing customers
Savings - 03330 140144
savings.service@familybsoc.co.uk
Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk
...or ask the way that suits you.
Request a call back
We can call you back at a time that suits you.
Visit us in branch
Ashley Square, Epsom, Surrey, KT18 5DD.
View our FAQs
Your questions might be answered here.