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IMPORTANT: The last day of the 2024 / 2025 tax year is Saturday 5 April.
Our online and postal ISA applications for this tax year will close from 5pm on Friday 28 March until the morning of Monday 7 April. Find out full details and timings for opening and funding ISAs with us within the current tax year.
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Our new 1 Year Fixed Rate Bond (54) paying 4.60% AER on balances of £10,000+ is now on sale. Exclusively online only. Find out more here
Managing your mortgage
Useful information to help you manage your mortgage.
Are you registered for our Online Service?
By registering for our Online Service you can:
- Check your account balance, interest rate and account transactions
- Drawdown money from pre-arranged mortgage facilities
- Make payments to your mortgage account
To find out more and to register for our Online Service click here.
Payment difficulties
If you experience difficulty in making your regular monthly payments, you should contact us without delay and we will do our best to help you.
03330 140146 Ask us to call back Email us
Money Helper produces a number of free guides, including 'Problems Paying Your Mortgage' - please visit their website to download a free copy: Money Helper - Free printed guides
Interest-Only mortgages
The Money Advice Service has compiled a leaflet to help people plan for the future with their Interest-Only mortgage. The leaflet includes frequently asked questions and suggested action plans. A copy of the leaflet is available here.
Frequently asked questions
Over the life of your mortgage with us you will probably have some questions. For your convenience we have compiled answers to our most frequently asked questions.
Do you need our help?
If you have questions about your mortgage or need our help please contact our friendly Mortgage Service Team